Effective date: 29-September-2026 | Policy version: V.1
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Who we are and what this policy covers
535 Flex Office LLC, doing business as 535 Flex Office ("we," "us" or "our"), operates the website 535flexoffice.com and the workspace business at 3190 N Poinciana Blvd Suite 222 Kissimmee, FL 34746. This policy explains how we handle personal information in connection with website inquiries, tours, bookings, rentals, communications and facility administration. It does not replace your signed rental agreement or authorize unrelated services.
Information you provide
We collect information you choose to provide, such as your name, business name, email address, telephone number, service or room interest, proposed dates, rental term and messages. When needed to administer a rental, we may collect authorized-user details, business or professional credentials, agreement and signature records, billing details, transaction status and records of damage or other incidents. We request identity documentation only when reasonably necessary and through an appropriate channel.
Do not send Social Security numbers, full payment-card details, patient records, diagnoses or other sensitive information through general inquiry forms or ordinary email. Our room-rental forms are not patient-intake systems. Where electronic payment is offered, follow the designated payment provider's secure process; we use the limited transaction information needed to administer the booking.
Information from technology and facility systems
When you use the website, our hosting and security systems may process your IP address, browser/device details, pages requested, referring page and request timestamps. Cookies or similar technologies may support essential site functions, preferences, forms and security. If optional analytics, advertising, embedded maps or third-party booking tools are enabled, the applicable notice or settings describe their purposes and available choices before use where required.
If electronic access systems or video surveillance are used, notices at the facility identify the relevant practices. Records may include entry events and images from designated common or access areas, used for safety, access administration and incident investigation. We do not permit cameras in restrooms or other areas where such monitoring is prohibited. Any audio recording or biometric processing requires a separate, appropriate notice and lawful authorization before it begins.
How we use information
We use relevant information to answer inquiries, arrange tours, administer bookings and agreements, communicate about your rental, manage authorized access, investigate damage or safety incidents, troubleshoot the website and protect against misuse. We also use information to maintain required business records, resolve disputes and comply with legal obligations. Optional promotional communications are managed separately from necessary booking and service messages.
When information is disclosed
We disclose relevant information to personnel and service providers that support hosting, forms, email, bookings, payments, technical support and record storage, limited to their business functions and appropriate safeguards. Information may also be disclosed to professional advisers, insurers or authorities when reasonably necessary for legal compliance, safety, fraud prevention or a dispute. A business transfer may require relevant records to pass to a successor subject to applicable protections. We do not sell or rent customer contact lists to third parties for their independent marketing.
Retention and security
We keep information only as long as reasonably needed for the purpose for which it was collected, our relationship with you, applicable recordkeeping requirements, safety investigations or legal claims. Retention depends on the record type and any lawful hold. When no longer needed, records are deleted, anonymized or securely disposed of as appropriate. We use reasonable administrative, technical and physical safeguards, but no system is completely secure. If a security incident requires notice, we will provide the notices required by applicable law.
Requests about your information
You may contact us to request access, correction or deletion of your information, or to ask about available privacy choices. Rights depend on applicable law and may be subject to verification and exceptions, including required business records, security and legal claims. We request only information reasonably needed to verify and respond to a request, and will explain when we cannot fulfill it. Where applicable law provides an appeal or other procedure, we will explain it. We do not discriminate for exercising legally protected privacy rights.
Third parties, children and medical information
Third-party websites and embedded services may have their own privacy practices. Information may be processed in the United States or other locations used by our providers, subject to applicable safeguards. Our site is intended for adult business users, not children under 13; we do not knowingly collect personal information from children under 13. Contact us about an unintended submission. Healthcare renters remain responsible for their own patient information and systems; this policy does not make 535 Flex Office a healthcare provider or a patient-record service.
Updates and contact
We may update this policy to reflect operational or legal changes, show the new effective date and provide additional notice or obtain consent when required. To raise a privacy question or make a request, contact sales@535flexoffice.com or write to: Privacy Contact, 535 Flex Office, 3190 N Poinciana Blvd Suite 222 Kissimmee, FL 34746.